Family Office
Family Office
Over the last few years, the term Family Office has gained significant traction in India. It has become a buzzword among the wealthy and a magnet for professionals seeking to transition from traditional financial institutions. However, as its popularity grows, so does the ambiguity around what a Family Office truly represents. Is it an office for the family—or has it, in some cases, become a family created to serve the office?
The concept of a Family Office is not new globally, but the rise of family offices in India has accelerated over the last three years. This rise has been driven by increasing wealth, generational transitions, and a desire for more personalized and conflict-free advisory models.
Many senior professionals from private banks and wealth management firms, having built strong relationships with clients over time, have chosen to move out and start boutique setups. These often begin with a core group of families and a pool of assets, and are positioned as Family Offices. While well-intentioned and often effective in certain domains, such outfits frequently focus narrowly on investment management or tax planning. This brings us to the larger question—what is a Family Office truly meant to do? Is it merely an investment and tax advisory setup, or something far more integral to a family’s long-term well-being?
A true Family Office is not merely an investment manager or a tax consultant. It is an integrated, holistic platform offering a wide range of family office services designed to serve the family’s unique and evolving needs across generations. It functions as a trusted, conflict-free extension of the family, providing a broad range of services including:
Critically, a real Family Office is staffed by seasoned professionals who bring multi disciplinary expertise. These professionals are engaged by the family, compensated by the family, and work with one clear mandate: to act in the best interests of the family, free from product-led incentives or external sales pressures.
In contrast, what we often see today is a reverse structure: setups where the commercial imperative is to build an “office” by onboarding multiple families. These businesses seek scale, standardization, and profitability—not necessarily customization, discretion, or intimacy.
In such cases, the Family Office turns into a business first, and a trusted office second. The engagement models resemble more of an outsourced service provider than a true family-centric platform. These offices often become dependent on the families they onboard, and while they may deliver value, they run the risk of shifting their centre of gravity—from serving families to sustaining the firm.
This is where the concept starts to blur.
At its core, a Family Office must be tailored to the family’s needs, not the other way around. It should enable:
Such an office is not built overnight. It evolves with the family, adapting to its transitions, aspirations, and dynamics. The true measure of success lies in the family’s ability to navigate complexity seamlessly, while preserving its wealth, values, and purpose across generations.
As the Indian Family Office landscape matures, the distinction between a true office for the family and a commercial family for the office will become increasingly important. For families of wealth, it is essential to pause and ask:
At Entrust, we believe the Family Office is not just a structure—it is a philosophy. A true office is built with the family, for the family, and around the family—with no other agenda but to help them live well, give meaningfully, and transition wisely.
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